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Please inspect the goods on receiving them and if damaged notify the delivery agent. Do not use the damaged item. Send a description of the damage and the item back to us. We will handle all communication with the delivery company and issue you with a refund (including return postage). Alternatively send an email to firstname.lastname@example.org to discuss any problems.
Changing Your Mind
If your product is brand new, unused and the box is unopened just send it back for a refund. To help with arranging a collection for bulky items send an email to email@example.com.
If you have used an item there will be a fee to return it, send an email to firstname.lastname@example.org to discuss the return.
Refunding for Apps is covered by Google Play procedures.
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