Policies

Copyright

The content of this web site is covered by United Kingdom, European Union and international copyright laws. A small part of the content is from public domain sources which is not under copyright and that content will be marked as such. A small part of the content will be from copyright material that the copyright holder is allowing to be used, that content will be marked as such. Contact us if you wish to use any material from this website. (See also the Acknowledgements page.)

Data Privacy

We do not collect personal data or use cookies. That includes both this web site and any Apps or App code provided, including Apps published on Google Play. Contact details may be required for support of our products and services. Such contact data is not stored on web facing systems and is used internally only for support purposes. Contact details or any other data collected is never given, hired or sold to third parties. All collected data will be deleted from our systems if it is no longer required.

Advertisements

Advertisements on this web site are used to help pay for the publication of new content. The third party advertising providers, Google, will use a cookie to help provide adverts that may be more relevant (based on a prior visits to this web site and other sites on the Internet).

The DoubleClick DART cookie is used by Google, visitors may opt out of the use of the DART cookie by visiting the advertising opt-out page.

Visitors can opt out of some other, but not all, advertising cookies in one location at the Network Advertising Initiative opt-out website at www.networkadvertising.org/managing/opt_out.asp.

Any paid for Apps or software will not have any adverts. Free Apps may run adverts.

Purchases

For a commercial licence for our software, a support contract or bespoke application development contact us to arrange invoicing at dan@tekeye.biz.

Physical Goods

Please inspect the goods on receiving them and if damaged notify the delivery agent. Do not use the damaged item. Send a description of the damage and the item back to us. We will handle all communication with the delivery company and issue you with a refund (including return postage). Alternatively send an email to dan@tekeye.biz to discuss any problems.

Changing Your Mind

If your product is brand new, unused and the box is unopened just send it back for a  refund. To help with arranging a collection for bulky items send an email to  dan@tekeye.biz.

If you have used an item there will be a fee to return it, send an email to dan@tekeye.biz to discuss the return.

Refunding for Apps is covered by Google Play procedures.

Cancelling Orders

Orders placed but not shipped can be cancelled by sending an email to dan@tekeye.biz.

Digital Goods

Any questions with regards to digitally downloaded purchases should be sent to dan@tekeye.biz.